Here's how I do delivery
And I think most customers would agree
And this is my goal for us to achieve
One Delivery At A Time
Even though this means a pay cut for you
YES I take a pay cut by declining extra orders
So I can focus on yours all by itself
Electric Hot Bags
Follow Customer Delivery Instructions
(be reasonable now)
You make Karen style instructions
Driver make use of "unassign delivery" button lol
Drivers Verifying Orders
within reason, some expect more than is realistically possible
Drivers Having A Sick
Multi-Layered GPS Game
So They Are Never Lost
When drivers do these things
Tip them appropriately
And give them their 5 star rating
Now I Will Explain All Of Those
Or you can skip ahead
And I think most customers would agree
And this is my goal for us to achieve
One Delivery At A Time
Even though this means a pay cut for you
YES I take a pay cut by declining extra orders
So I can focus on yours all by itself
Electric Hot Bags
Follow Customer Delivery Instructions
(be reasonable now)
You make Karen style instructions
Driver make use of "unassign delivery" button lol
Drivers Verifying Orders
within reason, some expect more than is realistically possible
Drivers Having A Sick
Multi-Layered GPS Game
So They Are Never Lost
When drivers do these things
Tip them appropriately
And give them their 5 star rating
Now I Will Explain All Of Those
Or you can skip ahead
One Delivery At A Time
The apps will offer 2 or 3 delivery's as a bundle
Or after a driver accepts one delivery, the app will offer another
But this presents a service problem
If the orders are at the same restaurant
They may not even know it's a bundle
So the orders may not be prepared at the same time
Bam, delivery times just went up
If the orders are at different restaurants
The second one is late
Bam, delivery times just went up
If you accept a second order
The app doesn't make time adjustments
Bam, your super late on one of your orders
Because the second restaurant was late
Or it offered one going the OPPOSITE direction of the first one
Crazy
Some drivers multi app
One version is OK
Another can be toxic
OK
You contract for dash and uber
Have both running, accept the first order that pops to your liking
Then close the other app
Go handle business
The toxic way
Your engaged in an uber order
But you then accept a dash order
And mix it in
This happens a lot in the major metropolitan areas
The apps do what they can to stem it
But it's tough
Electric Hot Bags
Drivers are getting better about using insulated bags
But still far too many newbies don't use them
And it makes a huge difference
Especially on those long 20 minute deliveries
We're contractors, we can improve our equipment how we see fit
Electrics are easy to make with a little creativity
Follow Customer Delivery Instructions
(be reasonable now)
Remember we can unassign the delivery
If we see some Karen type delivery instructions
These instructions are actually what guides us
Not the delivery app
Their not even a delivery app
"marketplace connection"
Read your customer agreement
Many customers leave the delivery instructions blank
Big mistake
There's an upcoming section on delivery instructions
Drivers Verifying Orders
within reason, some expect more than is realistically possible
Many bags are sealed up still due to lingering Covid protocols
How are we supposed to check?
If we break the seal it's big trouble
Now if the bag is obviously wrong
You don't leave that restaurant until they break the seal and check
We CAN'T check if the order is prepared correctly
It's just NOT possible
So don't ask us to make sure
"it's medium rare"
"it's Vegan style"
And so on
Personally if I see that after I accept an order
It's an instant unassign
Because the restaurant will get it wrong guaranteed
And then you're going to 1 star me for it
Not happening
Ratings play too big a part in our earnings
And ability to have wide open scheduling
We can't risk a 1 star for stuff that ain't our fault
Drivers Having A Sick
Multi-Layered GPS Game
So They Are Never Lost
I use 3 commonly available GPS tools
And then one that I built myself
YES I BUILT A GPS LOL
It covers apartment complex unit numbers
And business parks
Google's not very good with those two situations
I also GPS pin any hard to find delivery's
So next time they are easy-peezy
The apps will offer 2 or 3 delivery's as a bundle
Or after a driver accepts one delivery, the app will offer another
But this presents a service problem
If the orders are at the same restaurant
They may not even know it's a bundle
So the orders may not be prepared at the same time
Bam, delivery times just went up
If the orders are at different restaurants
The second one is late
Bam, delivery times just went up
If you accept a second order
The app doesn't make time adjustments
Bam, your super late on one of your orders
Because the second restaurant was late
Or it offered one going the OPPOSITE direction of the first one
Crazy
Some drivers multi app
One version is OK
Another can be toxic
OK
You contract for dash and uber
Have both running, accept the first order that pops to your liking
Then close the other app
Go handle business
The toxic way
Your engaged in an uber order
But you then accept a dash order
And mix it in
This happens a lot in the major metropolitan areas
The apps do what they can to stem it
But it's tough
Electric Hot Bags
Drivers are getting better about using insulated bags
But still far too many newbies don't use them
And it makes a huge difference
Especially on those long 20 minute deliveries
We're contractors, we can improve our equipment how we see fit
Electrics are easy to make with a little creativity
Follow Customer Delivery Instructions
(be reasonable now)
Remember we can unassign the delivery
If we see some Karen type delivery instructions
These instructions are actually what guides us
Not the delivery app
Their not even a delivery app
"marketplace connection"
Read your customer agreement
Many customers leave the delivery instructions blank
Big mistake
There's an upcoming section on delivery instructions
Drivers Verifying Orders
within reason, some expect more than is realistically possible
Many bags are sealed up still due to lingering Covid protocols
How are we supposed to check?
If we break the seal it's big trouble
Now if the bag is obviously wrong
You don't leave that restaurant until they break the seal and check
We CAN'T check if the order is prepared correctly
It's just NOT possible
So don't ask us to make sure
"it's medium rare"
"it's Vegan style"
And so on
Personally if I see that after I accept an order
It's an instant unassign
Because the restaurant will get it wrong guaranteed
And then you're going to 1 star me for it
Not happening
Ratings play too big a part in our earnings
And ability to have wide open scheduling
We can't risk a 1 star for stuff that ain't our fault
Drivers Having A Sick
Multi-Layered GPS Game
So They Are Never Lost
I use 3 commonly available GPS tools
And then one that I built myself
YES I BUILT A GPS LOL
It covers apartment complex unit numbers
And business parks
Google's not very good with those two situations
I also GPS pin any hard to find delivery's
So next time they are easy-peezy